My husband and I have been in Barcelona almost 2 months now. Before we arrived we contacted *** to find the best way to bring money over from the US. The agent stated a cashier's check would work fine. So, we brought a check over and deposited it with the bank within 3 days of being here. Fast forward to today and we still do not have our money! Every time we talk to a representative they say we need to speak with the branch where we established the account (which is no longer close to us). No one knows where our money is and they say their hands are tied. I put a stop payment on the check with my bank yesterday and miraculously, today, *** says it's been approved, but it will take up to 20 more days to have the funds posted to our account.
Has anyone else encountered such problems? It just seems ridiculous to me that they couldn't help in the first place and left it to me to figure out what happened with the check.
Appreciate any input!
Reason : name of bank removed - defamation