Can anyone tell me how to (or is it possible) to make a formal complaint against a hospital (Luzon?).
I have a genuine complaint; I have written to the hospital involved and had meetings with them; they acknowledge the complaint, promise to investigate but don't do anything. Like many things in the Philippines, they think if they do nothing the problem will just go away!
Does anyone know if there is there a formal complaints procedure here, like there is in US, UK etc.
Will appreciate any comments. . . .thanks.