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Phone Service from Brazil to the USA

Okay here we go, please only reply if you are Currently using a Brazilian Phone  Service to call the USA. I am currently with AT&T. I will be relocating to Belem Brazil next month and will require a ocassional  call to the USA mostly for Banking and I will be calling a toll free number. If anyone is currently using a service for now. Let me know. I have a unlocked phone so I know I will be able to purchase a new chip for use in Brazil. Also list any problems, any service issues and approximate cost to call the USA. If anyone knows how to call toll free that information will also be of help. Thanks for your time and please only current information for I will be getting rid of my AT&T service.

I'm an American living here 8 months. I brought an unlocked phone down here, got an Oi chip for R$44 a month (2G's/use WiFi a lot) and I use Skype (computer & phone App) with an American phone number. With Skype I roughly spent USD$40 in 8 months. I get good coverage where I am at and like the service. It's nice that I can also get calls from an American phone number too. Any other questions let me know!

Oh yeah, no one texts messages down here. Whatsapp for all messaging.

CraigF :

I'm an American living here 8 months. I brought an unlocked phone down here, got an Oi chip for R$44 a month (2G's/use WiFi a lot) and I use Skype (computer & phone App) with an American phone number. With Skype I roughly spent USD$40 in 8 months. I get good coverage where I am at and like the service. It's nice that I can also get calls from an American phone number too. Any other questions let me know!

Can you please give me more information on the Skype for is that a subscription service, I am really not to computor savvy. So if I am following you correct using Oi I will be able to make calls to the USA and if I use it with a combo then I should be fine for I believe with Skype I can just make phone calls with out the video portion. How much time is involved with the $44.00 per month Oi service is it limited as I said I will only really need to call my bank and you know one can be on hold forever. Thanks and tell me all you know. I appreciate your reply and another thing you kept your US number even with the chip from Brazil?. I know I will have wifi and I just bought a new HP laptop .

I have a chip for my phone from here, so I have a Brazil number. With Oi I get 250 minutes a month to call in Brazil. I rarely call anyone or receive any calls. We all use whatsapp to communicate here. At no point in time would I call America through my regular Brazil number.

Yes Skype is a subscription for the American phone number. I forget how much it was but it wasn't that much. I paid a subscription for a year to have that number, check their website for prices. I prepay $25 at a time and have done this twice in 8 months (still have $10 left). The App is on my phone and works like a regular phone. It's easy and I can even use my computer to call America when I'm sitting in my office.

I am by no means computer savvy and use this with ease. Good luck!

I'm trying to follow the conversation. Could you please let me know what Oi means?

Thank you.

Oi = one of the phone companies here

I use vonage it hooks up to my internet modem and workslike a regular telephone. you cannot tell the difference. i like it because it is a USA number and people can call me tool free and I can call anyone toll free also. There are other options as well. If you google VOIP phone services you will find several.

Alascana.........I am an American expat living in Praia de Pipa, Brazil, just south of Natal.  We moved here in July 2015 and phone service is something that is a challenge in Brazil.  All Brazilian cell companies use the "Friends and Family" scheme and you pay for a package for cell use (phone calls) with additional charges for data and then for texting.  No one gets texting with Brazilian cells companies and instead uses "Whatsapp" (100 million Brazilians use this app).  You will find that you will have many issues with any of the Brazilian cell companies and they do turn you off just as soon as your paid package reaches it max number of calls and they are expensive......that is why many Brazilians have 2 or more phone (taking advantage of the "Friends and Family free calls).  Other wise they charge you for making and for receiving calls.  When you are on the phone with your bank in the USA it is very frustrating when they turn you off in mid-call because you reached your max limit of calls.  I have my t-mobile phone and use that for communication with the States.  t-mobile (and I'm sure AT&T have something similar) charges 0.20 cents per minute for calls and free texting and data (at 2g and 3g).  My wife has Claro on her phone for in country calls.  Other options......Skype is good if you can get more than 5mb download and this is the problem for areas that are outliers.  We just got fiber optics with Cortez on-line and they may be also in Belem.  I now have 10 mb download and 5 upload although my clock test shows consistent 20 mb download.  I have found that Google's Voice or "Hangouts" is excellent for making computer generated phone calls from your computer or from your cell phone.  I have had very little problem in making calls back to the States (free with Hangouts) and it improved greatly when I got fiber optics last month.  Skype with 5 mb download does not work well with frequent drops and very poor video quality especially after 4 pm ......everyday.  Weekends are worse!  Whatsapp is good for texting and most calls are free back to the USA but the people on the other end must have Whatsapp in order to receive your calls and this app isn't used much in the USA.  You will also find internet rather expensive here no matter where you live and don't even get me started on customer service for these calls.  We contracted with Oi! early on because they said they could get us 10 mb download internet connection with a land line.  We contracted with them and found that they could not deliver any internet connection in our area.  We cancelled.  They had my address and email address.  They never called, never sent a bill and never sent an email.  They did put an immediate "flag" on my registered CPF number (Social Security number) which most businesses have access to.  With this hold I could not use my CPF to get a different internet company.  They sent us a bill a week later and we paid it.  3 weeks now and they just sent me another bill and they have yet to release my CPF number!!!!!  This is typical how these cell phone companies treat their customers.

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