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Customer care in Trinidad and Tobago

Hello everyone,

The way customer services are handled can greatly affect your views on certain brands, products, companies or stores. As a consumer, it is important to get familiar with local practices regarding client assistance in Trinidad and Tobago and try to understand how things work in the country.

How would you describe your customer service experiences in Trinidad and Tobago?

Do you feel welcome when you enter a store? Do you get useful tips and advice?

Are after-sales services available in Trinidad and Tobago?

Thanks for sharing your experience,

Priscilla

Hi Priscilla.....I so wish I had positive comments to make about Customer Service in our islands of Trinidad & Tobago...however....service is very very lacking here.

There seems to be no sense of caring and sensitivity from CSR's in general but I try to manage a smile and accept these reps for who they are. It's awful..such a pity!

And as far as after-sales service is concerned..same response. However I must  after-mention here that if you are persistent about the after-sales service that you require...you do end up getting it after much ado.

And this is from someone who has lived abroad for 30 years so lack of customer service was very disheartening at first but I've come to live with it.

Kimsha

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