Customer care in Kosovo

Hello everyone,

The way customer services are handled can greatly affect your views on certain brands, products, companies or stores. As a consumer, it is important to get familiar with local practices regarding client assistance in Kosovo and try to understand how things work in the country.

How would you describe your customer service experiences in Kosovo?

Do you feel welcome when you enter a store? Do you get useful tips and advice?

Are after-sales services available in Kosovo?

Thanks for sharing your experience,


I feel comfortable when entering stores.  At times, the communication barrier can be frustrating, but I always seem to get past that.  We do stand out when walking into a store and I'm not sure if its our dress, looks, or demeanor but everyone seems to sense you are a westerner.

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