Customer care in Dominican Republic

Hello everyone,

The way customer services are handled can greatly affect your views on certain brands, products, companies or stores. As a consumer, it is important to get familiar with local practices regarding client assistance in Dominican Republic and try to understand how things work in the country.

How would you describe your customer service experiences in Dominican Republic?

Do you feel welcome when you enter a store? Do you get useful tips and advice?

Are after-sales services available in Dominican Republic?

Thanks for sharing your experience,


Customer service????  What is that???

Very rare occurrence here and when it happens  is usually is reported in multiple forums here as it is so special

Bob K

Exactly as Bob says.

It is buyer beware and don't expect guarantees.

Kind of like a guarantee? What is that?  I buy light bulbs here and they warn me I should try them out before leaving the store.

Any where you buy light bulbs you can plug them to test them.  I once had over 25% of the bulbs I tested

In fact if you buy a small electronic item (radio, blender, toaster etc) they test them there before you leave.   Amazing

Bob K

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