Have you ever refused to pay bribe to customs official?

If so, what was the outcome? 

Did you report it, go to another line or take some other course of action?

Why would you pay anything?

Ask for a receipt and ask to speak to his superior.

If you are following the laws then you have no reason to pay anything. If you are involved with activity that may appear to be questionable, then paying a bribe might be easier.

VN officials are known for wanting money to grease the wheel, even if you have everything in order and legal. Going to a superior may work, but most of the time they are the ones receiving a percentage of the bribe, therefore you will get nowhere

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