I was unable to get a monthly Telcel plan because I don't have comprobante de domicilio so I had to accept the Telcel Sin Limites every 30 days thing. As far as it was explained to me, I get 500 megas of data and unlimited phone calls for 30 days. I was told to recharge at any Oxxo or seven eleven but that since the offer is new there's no way to track how much data I have used.
Second problem is I just recharged my phone yesterday which means I should have 500mb of data available, but my phone says I only have 98 megas free. I can't update my FB app because I don't have enough data, but just paid for a new recharge.
I've been to Telcel twice and I don't know how to manage this plan. The last woman there that I spoke to told me she could see that I had data available when she looked at her computer but that info wasn't available to users. Help!!
Anyone here no what other options I have? Thx!