Apple iphone support

Any warranty will have limitations and exclusions....

his warranty does not apply
(a) to consumables such as batteries or protective coatings that are designed to reduce the skin over time. Unless there is a failure occurred due to defects in materials. Workmanship or
(b) the damage to the beauty. This includes but is not limited to scratches, damage and broken plastic on the other, except for damages resulting from defects of materials or workmanship,
(c) to damage caused by use with components or products. which do not meet the specifications of Appl
(d) to damage caused by the accident. The misuse Use the wrong way, fire, earthquake or other external causes;
(e) the damage caused by the use of Apple products in addition to the guidelines published by Apple
(f) damage arising from services. (Including upgrades and expansions) performed by anyone who is not a representative of Apple or carrier that allowed the Apple ( "AASP")
(g) with Apple products that have been modified to change. or capability without the written permission from Apple
(h) to defects caused by damage from normal use. Or otherwise as a result of deterioration with age, the normal use of the product, Apple
(i) if the serial number of Apple products have been removed or deleted from Apple products, or
(j) If Apple receives information from the agency. the authorities concerned that the product is stolen, or if you can not disable security measures, passwords, or other applications which are designed to prevent unauthorized use of Apple products without permission. And you can not prove in any way that you as a user is allowed (eg by proof of purchase).

The best way is to ask the store the reason or cost breakdown ( details ) of the 13,000 THB, as there is always a reason...

And below it is written that Apple may restrict the warranty in the country where the device has been purchased...

The main constraint for providing iPhone, iPad and Apple TV.

Apple may restrict service under warranty for iPhone, iPad and Apple TV only in the country where Apple or dealers that were chosen for the Apple device is purchased, but only the first.

In summary always read the small characters and understand the terms and conditions of any warranty

You can use with the hardware serial number of the iphone, this link to check

Check Your Service and Support Coverage
Review your Apple warranty status and eligibility to purchase additional coverage.

https://checkcoverage.apple.com/