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Business etiquette in Botswana

Hello everybody,

As you know, professional habits may differ from one country to another. In order to help newly arrived expats better understand their new professional environment in Botswana, we warmly encourage you to share information and insights about the do’s and don’ts in the workplace.

For instance, are there office manners? How do you greet your co-workers? Do you greet your management differently? Is there a dress code? Particular rules to observe? Maybe a professional body language?

On another level, what is key for a successful professional meeting? Are there any steps to follow? How do you a start a negotiation?

In other words, what are the most important things to know for a successful professional integration in Botswana?

Thank you in advance for sharing your experience!


The simple answer is the starting point, which is establishing a professional network. It's who you know first, then what you know. Botswana is quite traditional in business related matters, so formal dress for office environments and they have dress-down Friday in most sectors. I've found larger corporations use email, but with smaller businesses it's phone calls, face-to-face and fax machines are common practise. Cheques are still in operation too, so purchases from suppliers are likely to require payment in cash or cheque.

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