Greetings from a fellow Expat!
Seven (7) months ago, I submitted an application for the renewal of my Temporary Resident Permit (Relative) here in Nelspruit and was told to make a follow-up after 3 months. Three (3) months later, I was told to come back after Two (2) weeks, which I did. Then, told to come back month after month, which I "just" did. Finally, a month ago, an officer instructed me to phone the main office directly as VFS is handling the application from then on. I phoned the 1800 number and was told that "YES" the main office got my documents and have to phone them back after 2 weeks to know the outcome. Two weeks later, I phoned and was told that they are still working on it. Yesterday at exactly 9AM, I got a shock of my life hearing that the Processing Time is Overdue and was told to take the department to court. As I asked for another option, an agent told me to send a copy of all my documents through fax, which I did right away and was told to phone again today to make sure that they received all the documents.. Today, I phoned again and was told that they got all the documents and have to phone them back "again" after Three (3) weeks.
As a foreigner, I feel lost. I just don't know where to go from here.
Sen