i just had my 3 month visa extended. I traveled from Buon ma thuot and visited a number of places for the service. I used Cong Ty golden time travel 230 De Tham st. I drop my PP off at 9 am on 22-11 and was given a receipt that indicated pickup on 29-11 at 6pm. This was a 1 week service for 80 usd. I made arrangements to return to BMT on 30-11 at 4am. well i showed up at 6pm for PP and visa and was told to come back at 10pm. again at 10 pm no PP, told to come back in the morning at 8am. That wasn't going to work because of my departure at 4am. Told to check back at 10:30pm. again no PP. I visited the police station on bui vien st and has no success from these people. They were watching TV, after 5 mins an old man finally ask what was wrong, i ask that he come to the travel office and ask for my passport. he said said he was busy.
they all where to busy watching tv. I finally went back to the travel office and found out the girl had gone home. the night shift man was helpful, he made some phone calls and the PP with Extension came at 11:30pm. So if you are not on a schedule then for 80 usd it is ok, but don't use them if you have plans. The police on bui vien are a joke