I have found the Samsung customer services in Riyadh very very bad.
After 2 incidents with 2 defective products, I am really disappointed
Little English is spoken, no one writes anything down, they only promise that someone will call you, just to make you leave the shop a.s.a.p.
Then you wait for someone to call you, which never happens.
Then you try to call 920013232, where you are put in a queue with no sight at all how long the queue is. So most of the times you just give up and hang up the phone.
When you're lucky to get you're phone answered, you have to start from scratch and get new promises again without any guarantee someone will call you.
Anyone with similar experiences? Anyone can share a phone number of the call center manager? Any advice?
Albert