Pay as you go internet/TV/phone???

this is a common problem and one that really shouldnt exist - a deposit yes but €1000 is outlandish - it seems to differ from one Go outlet to another and also seems to depend on the package you want....

I was under the recent impression that Go charged refundable deposits which would be refunded once you got your ID sorted.

€1000 - what is their justification for that.... the equipment and service offered isnt worth it IMHO

you could try a vodafone dongle for internet and use that for www.filmon.com (which is free in SD) all UKTV and then some.... of course it all depends on what you want to use it for

or you could try for a smart mobile phone (like the iphone) with apps for tv etc....... and plug that into a tv for viewing - unless things have changed dramatically with Go offering phones with internet packages etc - our mates got two of these without id cards .... just passports and lease agreements.

Thanks for all the info!!! :-D Hopefully I'll come right with one of the provider's...

Hi Nadine,

€1000 deposit asked...OMFG!!! It's getting worst day by day! Oh well, I have paid €200 deposit with Melita when they installed my TV/Internet/Phone, and I already thought was quite a lot. Go to a Melita reseller shop and make an esquire there, IMHO, they're not too bad. They're internet it's faster than GO, they're much quicker installing the services and they also have quite good packages as well. I have been with them for about 6 months now, and a part of few small issues, I am quite happy with their services.

Best of luck!

Antonio

Go did not want any deposit from me. Sounds like someone trying it on.
Also suggest you contact rooikat, she is from SA, speaks Afrikaans and can help you with anything.

Thanks Antonio

Tried Melita and they'll charge €175 deposit. So it seems to totally depend on who you speak to!!! One would think they have a fixed deposit charge...

Thanks Redmik! Will probably try a different Go outlet... Luck of the draw it sounds like

Melita (Naxxar) charged us a €250 deposit (for an internet package, 2 x 3G mobile phones and mobile contract) When we received our IDs they credited our Melita account, would not pay back cash - not a huge problem as we don't have to pay monthly rental for a couple of months until the credit is exhausted.

we got our cash back - its wrong of them not too refund.

We tried arguing - it didn't get us anywhere and it hadn't been recorded in the contract that it would be paid back as cash - we were pretty new here at the time, we have become much sharper in checking this type of thing now

Again, seems that the information provided, is different from person to person. I was told recently by a melita shop's assistant that I could chose from use the deposit towards my monthly bills, or get it paid directly to me by cheque. I got this info from a melita shop in Valletta, the one inside Harvey's shopping mall.

Looks like I'll be shop-crawling till I strike it lucky :-D

Good thing its month-end. I have a feeling those who weren't asked for deposits got a sales guy who needed to hit monthly sales target...

that is a distinct possibility........OIM

mantonas wrote:

Again, seems that the information provided, is different from person to person. I was told recently by a melita shop's assistant that I could chose from use the deposit towards my monthly bills, or get it paid directly to me by cheque. I got this info from a melita shop in Valletta, the one inside Harvey's shopping mall.

That is the shop that told us Melita wouldn't give us the deposit back in cash. We use the Valletta shop frequently as they are very helpful, so we believed what they said.....They accessed our account details online and told us we couldn't have cash/cheque as a refund and they then started the process to credit to our account - I don't think they could have gained any commission on that. However, perhaps the reason for us not getting our deposit back as a cheque is because we do not have a bank account in Malta and we did not have our own 3G mobiles when we took out the contract (we had the old fashioned type without 3G that we had bought in London about 7 years ago!) Melita is probably protecting themselves as we could have walked off with their phones and cash and there was no way they could recoup their money. That's not to say that we couldn't still do that when the credit is exhausted but they have trusted us so far. All in all we got a good deal from them but have found that the sales person (not Melita) is the one that makes the difference. We were not impressed with the Naxxar sales person, whereas the Valletta sales people are very efficient and helpful.

rooikat wrote:

mantonas wrote:

Again, seems that the information provided, is different from person to person. I was told recently by a melita shop's assistant that I could chose from use the deposit towards my monthly bills, or get it paid directly to me by cheque. I got this info from a melita shop in Valletta, the one inside Harvey's shopping mall.

That is the shop that told us Melita wouldn't give us the deposit back in cash. We use the Valletta shop frequently as they are very helpful, so we believed what they said.....They accessed our account details online and told us we couldn't have cash/cheque as a refund and they then started the process to credit to our account - I don't think they could have gained any commission on that. However, perhaps the reason for us not getting our deposit back as a cheque is because we do not have a bank account in Malta and we did not have our own 3G mobiles when we took out the contract (we had the old fashioned type without 3G that we had bought in London about 7 years ago!) Melita is probably protecting themselves as we could have walked off with their phones and cash and there was no way they could recoup their money. That's not to say that we couldn't still do that when the credit is exhausted but they have trusted us so far. All in all we got a good deal from them but have found that the sales person (not Melita) is the one that makes the difference. We were not impressed with the Naxxar sales person, whereas the Valletta sales people are very efficient and helpful.

seems to be the way

rooikat wrote:

That is the shop that told us Melita wouldn't give us the deposit back in cash. We use the Valletta shop frequently as they are very helpful, so we believed what they said.....They accessed our account details online and told us we couldn't have cash/cheque as a refund and they then started the process to credit to our account - I don't think they could have gained any commission on that. However, perhaps the reason for us not getting our deposit back as a cheque is because we do not have a bank account in Malta and we did not have our own 3G mobiles when we took out the contract (we had the old fashioned type without 3G that we had bought in London about 7 years ago!) Melita is probably protecting themselves as we could have walked off with their phones and cash and there was no way they could recoup their money. That's not to say that we couldn't still do that when the credit is exhausted but they have trusted us so far. All in all we got a good deal from them but have found that the sales person (not Melita) is the one that makes the difference. We were not impressed with the Naxxar sales person, whereas the Valletta sales people are very efficient and helpful.

That's fair enough rooikat