Mobile charges in Guangzhou !

MARQUE

Member

Member since 23 July 2013

Guangzhou

MARQUE

23 July 2013 02:58:09

MARQUE

23 July 2013 02:58:09

Guangzhou

Currently I live in Guangzhou and do have a mobile account
with China Unicom. Last week I travel to MACAU for a meeting.
Whilst in Macau I opened an e mail, read it and responded.
When I got back to Guangzhou. I was hit with 2000 RMB for this service. In general like other countries it is the responsibility
of the mobile carrier to send a warning massage once we hit
the ground of another country ( it is a common thing ) assuming
China Unicom did send me such message How am I suppose to read
Chinese and understand that I have been warn about the mobile use outside China. What is you opinion ? Do you feel I should be reimbursed for the money that I paid. Thanks .Marque.

Fred

Indonesia Expert

Member since 02 August 2009

West Java

A smile is the universal welcome.
Max Eastman

Fred

23 July 2013 03:36:04

27496

Fred

23 July 2013 03:36:04

27496

West Java

No.
Everyone knows mobile companies charge silly money for outside area calls.

Next up. The provider tells you in your contract, not with a warning SMS.

MO2013

Serial expat

Member since 27 April 2013

Cairo

MO2013

23 July 2013 03:46:47

318

MO2013

23 July 2013 03:46:47

318

Cairo

MARQUE wrote:
Currently I live in Guangzhou and do have a mobile account
with China Unicom. Last week I travel to MACAU for a meeting.
Whilst in Macau I opened an e mail, read it and responded.
When I got back to Guangzhou. I was hit with 2000 RMB for this service...... Thanks .Marque.

As your words, you opened your cell phone and replied to an email. This means you were fully aware that your cell phone has a rooming service.
Did you really think that such a service is for free , dude come on you are on earth "nothing is for free now except the air".