Question regardingTP-Link router/modem

TP-Link is an extremely reliable LAN/Network supplier with a wide range of equipment. It is very, very popular in China because of this and it's pricing.

The output power of it's WiFi transmitters power can be controlled by software which can be very handy for places with too much rebar in the walls.

I use a string of TP-Link WiFi devices to get InterNet to a weekend 'cottage' from the nearest telco termination.

I think your Skype, which we used until Microsoft lifted it's security for 'authorities', problems are with the 'LAN' n your building.

Some buildings have 'deals' with 'specialist' InterNet companies and since they have a locked-in customer base, their technology lags behind the rest of the world. One friend of mine who lives in such a building actually managed to get VNPT fibre optic run in, after the Ministry of Communications 'had a word' with the existing Internet provider.

Your husband, maybe through building management, should contact the slow InterNet provider and ascertain their Router Configuration details.

The Ministry of Communications has a complaints department and in my experience, especially considering the political establishment here, is that they really kick butt.

Every ISP has to publish their guaranteed service levels, which the Ministry enforces. Recently an international cable was cut by fishermen and our ISP refunded a chunk of fees due to it's inability to meet promised service levels.

Jaitch wrote:

TP-Link is an extremely reliable LAN/Network supplier with a wide range of equipment.

Agreed bang for buck there as good as anything on the market, you usually find you get better more recent models for less money than you would pay for more well known brands in the west.

Jaitch wrote:

Your husband, maybe through building management, should contact the slow InterNet provider and ascertain their Router Configuration details.

Unless your technical and understand what they are saying (and if they show you the configuration I will be amazed!) I wouldn't bother.

Your problem lies in the fact you are using ADSL, now while it is technically broadband its not fast enough to carry VOIP\Video calls particularly well. It does however suffer less from congestion then traditional broadband services. I would suspect the ties you and your husband are suffering problems is due to this factor.
There are some tricks you can do but you need a technical person to configure them for you on your router. Set QOS settings (hoping your ISP honors them) and reduce your MTU size. This will\should improve your experience.
If you can switch to true broadband you may well suffer the same issues depending on how many other users are on the same exchange, but wouldn't hurt to investigate it as an option.

Thanks so much for the info!

The only thing that I am still confused. We were provided a TP Link modem/router device, why were we advised by the management to buy another router to connect for wireless network? I thought a piece of 2in1 modem/router device will simply provide Wireless and LAN  together? Pls take notes that the management don't speak much English, my husband's personal assistance have to communicate with them.

Kindest regards,
YCL