I received this email a few weeks back.
Dear Valued Clients of Coloaustro:
As of this week, the Registro Civil is requiring new documentation for acquiring the Cedula, as outlined in the attached documents (I have attached an English version and the original Spanish version). These requirements apply to anyone who got or will get their empadronamiento on or after July 24, including anyone who is waiting for approval and those of you who have not applied for residency yet.
If you got your empadronamiento before this date, I will let you know individually what you will need (the requirements are essentially as they were before the changes).
On Monday, we will ask the Ministerio de Relaciones Exteriores, the department in charge of visas, if they would be willing to release your documents that you turned in for the visa application so that you can use them for applying for the Cedula. If they will not release them, you will need to acquire new original documents, Apostilled or Certified by the Ecuadorian Consulate, and translated. I will send an email with this information next week.
We will also be inquiring if you now will be able to acquire a Cedula in Cuenca, even if your paperwork was submitted in Quito. Again, I will provide you with this information next week.
Please keep in mind that once you are approved by the Ministerio de Relaciones Exteriores, you can take as much time as you need to begin the process of applying for the Cedula. Of course, we recommend that this be done as soon as possible, but as there are new requirements, you may need to take more time than usual and this is okay.
To apply for the Cedula, you first need to get a Certificate of Empadronamiento, which can be done here in Cuenca. Once you have done this, you only have 30 days to get your Cedula. Therefore, we recommend that you do not get the empadronamiento until you have all of the required paperwork.
We understand that these new requirements are very inconvenient for many of you. If you have questions about how to acquire the necessary documents while here in Ecuador, I will do my best to help you in this process.
Dr. Galo and I are here to assist. Please let me know if you would like to schedule a meeting with us to discuss your individual case. And of course, I am always available to answer questions over email.
Warm Regards,
Jane