IT Support and Training

Posted 2 months ago
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Experience Senior
Contract types Permanent contract
Working time Full time
Language(s) spoken English (Mother tongue)

Treshna Enterprises is a high-end open source software development company, based within the EPIC IT hub in central Christchurch New Zealand. We've been developing software for a range of industries over multiple platforms since 1995.

With an ethical approach, we work closely with our clients to develop products that have a global reach.

Your main role is to provide technical and operational support to our GymMaster customers worldwide. You will be joining a small team of support / developers resolving all issues via email, phone and remote-screen sharing.

We are looking for people, ideally located in South America, with great service and American-English communication skills, who really believe in providing great service to the customer. Ideally you will bring some experience, but we are open to those who have a good base of IT knowledge and a positive attitude.

Excellent written American-English communication skills.
Excellent American-English oral communication skills, confident on phone.
Experience using Windows, Macs and Linux is an advantage
Comfortable around using the command line in any operating system.
Basic computer IT skills.
Basic networking understanding.
Good time management.
MUST be self motivated and goal orientated
MUST be able to work unsupervised
An analytical approach to problem solving and the patience to work through a range of queries.
Flexibility to work on a roster basis, between the hours of 5am and 9pm, Monday to Saturday Eastern Standard Time .
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Treshna Enterprises
Mallorie Dimock

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