Academic Advisor, Teacher's Department (Home Based)

Posted 3 months ago
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Experience Senior
Contract types Freelance
Working time Full time
Language(s) spoken English (Mother tongue)
Salary range 900 usd

Language Trainers requires an Academic Advisor with excellent skills in English, to provide support to our growing team in the UK, Europe, Australia, Brazil, Canada and USA.
The job will require remote work (i.e. working from home) and the successful applicant will be working under direct supervision from our headquarters in the UK. You will need to possess a very good command of the English language. You will also need to be highly organized, have an excellent telephone manner and a good command of Microsoft Office Suite. The job requires access to a computer and good broadband internet connection. Willingness to work flexible hours, especially early mornings/late evenings would be an advantage.
1. Providing Academic support to the teachers in terms of course outlines, teaching methodology, course materials, lesson plans, tests, handling queries, training for less experienced teachers
2. Production and Updating of Teacher Handbook.
3. Production, updating and coordination of student level tests including research into third party providers.
4. Research and arrangement of third party examinations for students.
5. Production and updating of a list of recommended course materials (books, audio, websites, newspapers etc) for teachers and students
6. Purchasing (where necessary) of course books for teachers using company credit card
7. Coordination of professional training (in-house and third party) for freelance teachers
8. Coordination of ongoing "observation" and evaluation of existing teachers
9. Writing references for existing teachers upon request
10. Assistance with update of teachers' database
11. Supervision and Line Management of Teacher Support Officer including advice on interviewing teachers, screening CVs and identifying an appropriate teacher for the appropriate course, coordinating the schedule of the teacher, negotiating the rate and dealing with paperwork. May also need to cover for all or some of these responsibilities while the Teacher Support Officer is absent.
12. Seek & manage teacher's feedback in accordance with company policy on a quarterly basis and come up with new ideas on product and services.
13. Contribute to the development of strong relationship between teachers and the company via excellent customer services approach, contribution to newsletter and research on new opportunities for teachers.
14. Research and assistance with applications for the Lovlan companies to join professional associations
15. Assistance with online marketing team in production of academic related content (related to linguistics and foreign language learning) to include on websites
16. Assistance with sales team in producing course programmes (syllabus) for use in promotional materials/website and in sales quotations/presentations

17. Coordinating duties with the Relationship Management Department, Sales Department and Teacher Recruitment section of Teachers department.
18. Actively suggest sales, marketing and customer services initiatives and participate in company projects.
19. Reporting to management on a daily basis.

Requirements /Essential Criteria
Skills: Fluent spoken/written English and preferably speak at least one other language Excellent phone manner
Excellent PC (Microsoft Office & internet) skills
Strong organizational skills
Capable of analysis and good attention to detail
Knowledge and experience:
Experienced in teaching a foreign language (at least 5 years) Foreign language teaching qualification (Diploma or higher) University degree
Administrative experience (at least 12 months)
Experience in working in an international team
Behavioural competencies: Passion for academic excellence Understanding of needs of different language learners (corporate, academic, family, other)
Flexibility Team working
Ability to work under pressure and deliver results

Working Conditions: The job will be from Monday to Friday - 7.5 hours a day (plus 1 hour of lunch break in the middle) - Salary 900 USD - Paid holidays, 31 days including public holidays, after probationary period that is 3 months.

Native English Speaker
Teaching Background
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