- Sales Plan and Marketing Plan, Monitoring and Evaluation
- Responding to customer queries and requests External while focusing on building strong client relationships and best representing the business.
- Lead the way in customer service best practices - with the customer services team and across the wider business.
- Respond promptly to internal queries and issues.
- Promoting the values internally and externally companies
- Identify and report continuous improvement processes for the customer service team
- Analyse and report the data and trends to business customers and staff
- Develop and Evaluate policies and procedures
- Sales Plan and Marketing Plan
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