Front Desk agent
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in preregistration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Knows room locations, types of rooms available, and room rates.
Knows the location and types of available rooms as well as the activities and services of the property.
Knows how to use front office equipment.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
French (Mother tongue)