Close
Follow all our news on Facebook!

Help desk Specialist for Bahrain

Posted 3 months ago
99 Visits
Report this offer
Experience Junior
Working time Full time
Language(s) spoken Arabic (Fluent)
Salary range 00.00
Description

VAM Systems is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. 

VAM Systems is currently looking for Help desk Specialist for our Bahrain operations with the following skill set and terms and conditions: 

Job Title - Helpdesk Specialist

Job Description

To support and provide a rapid response service to inquiries from users and clients of the Ministry, to help resolve problems and queries related to IT.

Experience:

Minimum 3 years progressive experience in in helpdesk or technical support.

Educational Qualification & Certifications:

National Diploma in Computer science or Computer Engineering
Certification in A , N , MCDST and MOUS are preferable

Required Skills:

Good communication skills
Must be Fluent in English (speaking, reading and writing) and preferably Arabic.

Roles & Responsibilities

Receive and undertakes logs reported through the Help Desk phone number.
Receive and undertakes logs reported through the Help Desk email or system.
Support and troubleshoot user community in use MIS systems and basic issues.
Forward logs to the competent authority.
Follow up to completion of and finalize the logs with the competent authority.
Keeps users informed of updates, known errors, new facilities or any IT related changes, which may affect their working environment, by sending circulates and notices.
Register all logs related to Technical Support.
Submit regularly report about logs.
Perform other duties and related tasks as may be required from time to time.

Terms and conditions: 

Joining time frame: 4 weeks (maximum 6 weeks). 

The selected candidates shall join VAM Systems – Bahrain and shall be deputed to one of the leading Government Organizations in Bahrain. 

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at ambili.krishnan@vamsystems.com or call us 91 476-2681150. 

Interested in this ad?
Contact
Vamsystems
Ambilikrishnan
Show
Contact

Share your experience

Help the other members by sharing information and advice on Bahrain

Expatriate health insurance in Bahrain

Free advice and quotation service to choose an expat health insurance in Bahrain

Moving to Bahrain

Find tips from professionals about moving to Bahrain

Travel insurance in Bahrain

Enjoy a stress-free travel across Bahrain

Flights to Bahrain

Find the best prices for your flight tickets to Bahrain