French and German customer service advisors

Posted 2 weeks ago
199 Visits
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Working time Full time, Part time
Language(s) spoken French (Fluent), German (Fluent), English (Fluent)

We are pleased to announce that we have a number of exciting opportunities for French and German customer focused sports fashion fans to join us in our multilingual contact centre in Bucharest.

The role
As a Sports Fashion Advisor with Ascensos, you will show your passion for sports and fashion by providing exceptional, individualised customer support across a variety of customer contact channels (such as social media, email and phone).

Key responsibilities include:
• Ensuring all communication is handled professionally and promptly
• Demonstrating strong product knowledge to ensure all customer queries are answered
• Building rapport with customers and providing exceptional service
• Adhering to quality standards and ensure consistency in all interactions

To be successful in this role, you will demonstrate the following skills and experience:
• A passion for sports fashion
• Native/near native command of the French and/or German language and a good command of the English language
• Ability to provide high levels of customer service at all times
• Strong interpersonal and communication skills
• Basic IT skills including using multiple operating systems
• Ability to work well both in a team and on your own
• Enthusiasm and passion
Interested in this ad?
Ascensos Contact Centres Romania
Ascensos Contact Centres Romania
Muriel Brouwer

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