Work Abroad - Swedish Customer Service (m/f)
We are looking for people with passion, new talents who are looking forward to build a successful career here in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which, among other things, includes a room in a corporate apartment, the refund of your flight to Lisbon, one free round trip annual flight to your homeland and versatile administrative support upon your arrival in Portugal.
We support world-famous brands such as: Expedia, Facebook, Photobox, Wish and many more in the customer service area.
Competent, friendly and efficient - that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers´ first point of contact.
Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:
Customer support for bookings, purchases, or goods;
Assistance with concerns regarding payment transactions and questions about customer accounts;
Technical Support for a number of pc-related issues;
Professional management of changes, adjustments, complaints and any other customer concerns.
Native level of written and verbal communication skills in Swedish and good understanding of English (B1 Level);
Good computer and internet skills;
Fast learning capacity;
Excellent communication skills, interpersonal skills and team spirit;
Flexibility and resilience;
Experience in telephone customer service / call center environment (preferred).
Accommodation in a room of a Teleperformance owned apartment;
Initial flight expenses refund;
Free annual flight to the homeland;
Free Portuguese language courses, water sports, soft trekking and much more for all who are interested;
Private health insurance after 6 months of employment;
International career in a multicultural environment;
Possibility of cooperation with leaders in various industries;
Intensive training and familiarization phase;
Long-term development opportunities;
Temporary, renewable employment contract.