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CLIENT SERVICES OFFICER H/F

Posted 2 months ago
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Experience Junior
Contract types Permanent contract
Working time Full time
Language(s) spoken German (Mother tongue), English (Fluent)
Salary range 850
Description

Our International Administration Department is currently seeking candidates for the position of Client Services Officer in our new Berlin Lisbon.

After being trained in the various aspects of the position, you will gradually take responsibility for the administration of the health insurance contracts of our members. Your duties will include:

•Reimbursement of healthcare expenses to members and partners,
•Process applications for prior agreement
•Direct settlement of hospitalisation expenses
•Membership registrations, updates and terminations
•Issuance of membership certificates and termination certificates
•Telephone calls and email correspondence with members, company correspondents, and healthcare providers

Skills
We are seeking candidates who already have a first experience in the field of customer services or the administration of health insurance contracts.



Your native language is German and you have a very good level of English. Other languages are a plus.

You are well organised, thorough and enjoy working on different tasks.

A friendly, service-oriented attitude and strong listening skills are mandatory. The ability to work with numbers and an advanced level of Excel will complete the profile of the ideal candidate.


Our company is offering candidates the chance to gain experience in a dynamic and international environment.



Contact:

If you are interested in this opportunity, please send your CV in English including a letter of motivation to our Human Resources Division



Henner supports diversity and equal opportunities in the workplace on a daily basis. As such, all positions are available to individuals with disabilities.
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Mathilde CARE
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