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Client Solution Consultant with French

Posted last week
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Experience Senior
Contract types Permanent contract
Working time Full time
Language(s) spoken French (Fluent), English (Advanced)
Description

As a leader in marketing and media information, Nielsen is one of the most trusted sources of business intelligence for the world's top brands. The work we do makes a significant difference to how businesses and brands perform in markets around the world. At Nielsen we all share a commitment to our core values of being simple, open and integrated in how we work — with each other, our partners, and our clients.

We are looking for experienced and passionate people to join our team in the office at Dworzec Gdański, Warsaw location.

Client Solution Consultant with French
Workplace: Warszawa

SIMPLY PUT: Client Solution Consultant is the liaison between the commercial and the operational teams. This role advises, suggests and discusses solutions with the internal and external clients in terms of Nielsen Products without sales activities.


CHALLENGES THAT AWAIT YOU:

Key point of contact for Clients, Client Service, Operations and ‘client facing’ liaisons in all operational matters (delivery delays, data changes, data quality issues, execution of agreed changes in databases after Coverage Analyses coordination, etc.),
Converting the clients’ needs into internal work orders (suitable for execution in all data dimensions to meet),
Responsible for the efficient layout of the databases, including the submission of proactive suggestions to the client to simplify the databases/reports and to speed up the processes / exceed the Client expectations,
Client presentations of the complete production process as well as special sub-processes and quality assuring procedures, excluding f2f presentations (handled by on-shore liaisons)
Remote communication with the client (phone/Hangouts, e-mail), in case of escalations cooperating remotely with ‘on-shore’ liaisons,
Client Health Tracker management (tracking & execution of action plan for operational issues).

WE OFFER:

Benefit package: Multisport card, private medical coverage Medicover, life insurance Pramerica, Benefit platform allowing to purchase cinema and theatre tickets,
Friendly working space: chill rooms, coffee and tea, massages in the office,
Additional days off and recognition of special moments in your life,
Stable working environment with employment contract,
Monday - Friday job (8.30-17.00 with 30 minutes lunch break),
A possibility to create individual career path, additional training in form of gamification,
A possibility to engage in charity actions and participation in numerous social activities organised within the company,
Modern office in great location, next to Dworzec Gdański metro station.

YOUR PROFILE:

Fluent French and advanced English knowledge, both spoken and written is a must,
Bachelor degree in Economics, Marketing, Computer Science or other relevant field,
Minimum 1 year of Operational and/or Client facing experience,
Ability to work in a cross functional environment with demanding clients,
Distinct communication skills (especially in remote communication), both spoken and written,
Good negotiation and influencing skills,
Good Microsoft Office skills, especially in Excel and PowerPoint,
Combination of profound operative skills and client orientation.

Apply here: pracuj.pl/praca/client-solution-consultant-with-french-warszawa,oferta,6117727


Please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in The Nielsen Company (in accordance with the Personnel Protection Act 27.08.1997, Dz. U. 2002, no 101 position 923)"

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Nielsen
Nielsen
Agnieszka Lesińska
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