Customer support specialist with Czech&Slovak

Posted 3 months ago
312 Visits
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Experience Junior
Contract types Permanent contract
Working time Full time
Language(s) spoken English (Advanced)

Manpower is a global HR leader with more than 60 years of tradition. Our company is present in 82 countries, in Poland we have 50 branches. We work with 400,000 customers a year, including small and medium-sized enterprises in all sectors, as well as the world's largest corporations. Our services include temporary employment, recruitment of permanent staff, external employment and personal counseling. Our Client has extensive experience in providing high-quality products and services. International customer service professionals support and educate both co-workers and customers.

You will:

•Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information about products
•Process orders, forms and applications, identify and execute up-sell/cross-sell opportunities
•Complete call logs and produce call reports in the CRM system
•Orientate and convert customers to the web
•From time to time make outbound sales / canvassing / survey / book meeting calls

What do we expect from you?
•Proficiency in Czech&Slovak language
•Ability to communicate in English - you would have to communicate with your colleagues from all over the world
•Minimum high school degree
•Experience in customer service (nice to have)
•Knowledge of MS Office
•Curiosity - willingness to learn and search for possibilities to innovate
•Motivation and positive attitude

What do we offer?
•Employment in modern office located in the center of Warsaw,
•Very interesting job with fixed working hours,
•Competitive salary
•Real chances of promotion and professional development (including international exchanges)
•Great opportunity to start your professional career in a fast developing multinational environment

Employment Agency no. 412

Fluency in Czech/Slovak language
Interested in this ad?
Marta Korowajczyk
Marta Korowajczyk

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