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Vacancy - Sales Officer (German Speaking)

Posted 4 days ago
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Experience Junior
Contract types Permanent contract
Working time Full time
Language(s) spoken German (Mother tongue)
Salary range 25000
Description

The Sales Officer is responsible for handling sales, customer on-boarding and document verification of a loan portfolio.

What will you do?
• Actively seek new sales by executing appointed strategies and instructions;
• Adhering to the team’s sales targets and deadlines;
• Collaborate with the Sales team members to constantly improve process efficiency and overall results;
• Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
• Understand thoroughly the Bank’s products whilst ensuring that customers are always presented accurate information;
• Responding to any customer queries via email, SMS and phone;
• Provide an excellent customer experience;
• Work closely with other Bank departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
• Ensure adherence to the Bank’s Code of Ethics and related policies.

Skills
•Minimum Secondary education;
•Able to read, write and speak fluent German and English;
•Previous experience in similar role is preferred, but not a must;
•Experience with customer database is a plus;
•Team player with customer-oriented mindset;
•Able to demonstrate basic computer skills including use of Microsoft Office for Windows (Outlook, Word, and Excel);
•Able to follow oral and written instruction and to identify exceptions;
•Attention to detail, initiative and high standard of work;
•Willingness to learn and grow.
Interested in this ad?
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People & Co. Ltd.
People & Co. Ltd.
Darren
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