Portuguese Customer Service Center Account Manager

Posted 3 months ago
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Contract types Permanent contract
Working time Full time
Language(s) spoken Portuguese (Mother tongue), English (Fluent)

Aspire Global is a leading international online gaming company and are looking for a dynamic and motivated Portuguese CSC Account Manager.

Main Responsibilities

> Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
> Create added value by identifying and maximizing sales opportunities
> Natural communicator through Email, Online Chats & Telephone

What will you be doing day to day?

> Making all our players happy in a fast paced environment
> Strong communicator as well as instinctive solution provider
> Taking on board feedback, learning and constantly enhancing your already incredible skills
> Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
> Working independently and being trusted to make decisions to improve player satisfaction and team results
> Be an amazing team player every day
> Just simply be unstoppable!

What will Aspire Global give to you?

> Cool offices based in the most popular location on the island – central Sliema
> Amazing colleagues- we are 1 big happy family from top to bottom!
> Breakfast twice a week along with fruit & biscuits daily
> Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
> 3 weeks in-depth initial training so you can hit the ground running with confidence
> Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
> Weekly classes offered at one of the best fitness clubs on the island
> Private health insurance
> Participation in the company’s stock option plan (according to the company’s policies)
> An opportunity to grow professionally within one of the biggest iGaming companies in the world

What are your skills?

> You are awesome in Portuguese, both written and spoken (and pretty good in English too)
> You have experience and a passion in dealing with customers
> You thrive at multi-tasking
> Master new skills quickly
> A super positive attitude
> Expert coffee maker (tea making is also considered an asset) :)
Interested in this ad?
Melissa Tresoldi
Melissa Tresoldi

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