Reservations Executive

Posted 3 months ago
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Working time Full time
Language(s) spoken Italian (Fluent), English (Advanced)

Job Summary

The position involves designing luxury vacations to Italy for individual high-end clients, including pricing, logistics, designing new experiences, and communicating directly with clients and travel agents over the phone and via emails.

Reports to: Executive Manager

Key results

Independently process requests up to USD 20K/trip;
Establish relationships with travel agents and direct clients, and encourage them to contact you directly for future requests.
Responsibilities and Duties

Create customized private luxury itineraries for travel agents and direct clients;
Follow requests’ confirmation;
Process clients’ payments;
Confirm hotels’ bookings;
Oversee the company's hotels portfolio and bookings;
Assist with product development - designing descriptions for new experiences;
Work in collaboration with the various staff members and the CEO.

Qualifications and Skills

Full professional proficiency in English and basic Italian;
At least 1 year work experience in the high-end travel industry, particularly to Italy;
Bachelor’s degree required;
Excellent written and verbal communication to interact with international clients and vendors;
Meticulous attention to details;
Ability to learn by experience and pick things up quickly while on the job, as well as to research and problem solve;
Professional, proactive, resourceful, positive, team-oriented attitude;
Ability and willingness to take direction as well as be self-motivated and work independently;
Understanding of the needs of a very sophisticated, affluent, upscale clientele;
Computer literate, knowledge of MS Office, Quickbooks;

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Darya Isakova
Darya Isakova
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