Receptionist / Office Coordinator (Czech/Slovak speaking)

Posted 2 weeks ago
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Contract types Permanent contract
Working time Full time
Language(s) spoken English (Advanced)


Receptionist/Office Coordinator is part of OFFICE SERVICES TEAM, which is managing office services including receptions, European Travel desk and is also providing administration functions.


• Ensure that the main reception area is covered at all times; answer all calls in a professional manner, within a target objective of 3 rings;
• Receive all visitors in a friendly and courteous manner, including their record in the book of visitors;
• Responsible for ordering Taxi, stationery, refreshments, etc.;
• Coordinate and update employees access and parking cards/lists;
• Order couriers and ensure outgoing post is dispatched daily;
• Co-ordinate meeting room bookings and make sure Meeting rooms are supplied with necessary items;
• Provide basic office support for both visitors, including employees from other offices;
• Provide administrative support for Senior management as required;
• Responsible for the smooth running of the front office environment.
• Support European Travel desk – back up for main Travel Coordinator. Coordinate travel process - issuing tickets (plane, train), hotel booking etc.);
• Solve day to day office requests, raise issues with the landlord as directed by Line Manager;
• Carry out office related tasks and arrange (Cleaning, Refreshments, Office suppliers etc.) as directed by Line Manager;
• Support with office seating plans. Office fit outs and moves in order to provide an acceptable working environment;
• Communicate to employees any important notices regarding office issues, break downs and emergencies;
• Manage ordering of office related services, including raising POs in Oracle;
• In cooperation with Line Manager communicate with suppliers;
• Carry out admin associated with office management;
• Support the line Manager with her tasks;
• Support the line Manager with updating Floor and Seating Plans;
• Any other duties as and when required.


• Secondary education
• Experience with administration and customer service in international company
• Previous experience in Receptionist/ Telephonist role and comprehensive knowledge of office tasks
• Computer literate (MS Office package)
• Excellent written and spoken, Czech, Slovakian and English languages
• Must be of a smart and professional appearance and be able to communicate at all levels;
• Good telephone manner well spoken and Customer service orientated;
• Needs to have a friendly, pleasant, helpful and outgoing personality, also a Team player;
• Highly structured with attention to detail and record keeping;
• Excellent communicator, influencing and problem solving, pleasant;
• Flexible with great organisational skills;
• Diligent, quick and persistent;
• Able to cope with ambiguity and work under pressure to tight timescales, able to manage multiple concurrent tasks.

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