Follow all our news on Facebook!

Com2uS - Global Player Support Staff (French)

Posted last week
46 Visits
Report this offer
Experience Expert
Working time Full time
Language(s) spoken French (Fluent), English (Advanced)
Salary range Negotiable

We are currently looking for a player support staff member that will join our French language team for a dynamic and global mobile gaming company.
If you are interested in the position, please read for more details.

- Facilitate player support interactions through e-mail and online inquiries
- Help maintain and monitor reviews of current game titles
- Check and manage information regarding issues with player community, game errors, and suggestions
- Communicate player support issues with other relevant departments for service improvement purposes
- Master current game titles and upcoming titles
- Other relevant administrative tasks relating to maintenance of customer service delivery

*Application Requirements:
- Korean residents, F-series visa holders, and (current or expired) E-7 visa holders
- Must be physically in Korea during application process

*Preferred Skills & Experiences
- Strong understanding of the countries that the language's speakers reside in, as well as its trends, colloquialisms and cultural context
- Interest and experience in mobile, console and/or PC gaming
- Any relevant experience in the IT, mobile and gaming industries
- Previous experience working in an office environment
- Familarity with Korean culture & corporate culture
- Customer support, community management, or game localization experience
- Ability to adapt and learn quickly with a goal-driven personality
- Ability to excercise empathy, strong problem-solving skills, and follow-through
- Ability to work in a team and willingness to meet performance targets
- Experience using Microsoft Office suite programs (Excel, Word, etc)
Interested in this ad?
John Kim
John Kim

Recommend businesses you like in Seoul

Have you found the best mechanic in town? Recommend him and help other expats.

Expatriate health insurance in Seoul

Free advice and quotation service to choose an expat health insurance in Seoul

Moving to Seoul

Find tips from professionals about moving to Seoul

Travel insurance in Seoul

Enjoy stress-free travel to Seoul

Flights to Seoul

Find the best prices for your flight tickets to Seoul