IT Helpdesk - with at least 1 year Experience

Posted 3 weeks ago
175 Visits
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Experience Junior
Contract types Fixed-term contract, Permanent contract
Working time Full time
Language(s) spoken English (Fluent)
Salary range 25,000

To inquire text: 0917-510-3037
For faster processing look for Ms. Kitty
Office Hours: 9:00 am - 5:00 pm Monday to Friday


Must be at least College Graduate
No experience necessary but a welcome advantage!
Must be able to speak in English
Good communication and written skills
Good problem – solving skills and focus on quality
Computer literate
Must be able to type at least 25 words per minute
Must be flexible with working hours

Job Description:
Managing incoming calls and customer service inquiries
Identifying and assessing customers’ needs to achieve satisfaction
Resolve service problems by clarifying the customer’s complaint via phone, email, or social media
Provide appropriate solutions and alternatives, follow up to ensure resolution
Keeping records of customer interactions, transactions, comments and complaints

Perks and Benefits
 Paid Holidays
 Paid Vacation Leave
 Paid Sick Leave
 Retirement Benefit Plans
 Life Insurance
 Medical / Health Insurance
 Performance Bonus
Looking for a job? Let us help you get a HEADSTART on your career!

You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.
Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines

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Global Headstart Specialist Inc.
Global Headstart Specialist Inc.
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