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French Consumer Support Specialist

Posted 3 weeks ago
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Experience Senior
Language(s) spoken French
Description

Type of Industry: Manufacturing Company
Work Location: Lapulapu, Cebu City
Salary: P50,000 - P65,000

Responsibilities
• Manage phone calls and demonstrate good customer service
• Assist with orders (Tracking and distribution information)
• Answer and resolve cosumer e-mails.
• Guides the consumer in Repair and Services inquiries.
• Resolves payment complaints

Requirements
• Proficient in French and English
• Preferably Filipino
• Bachelor's Degree Holder
• Preferably with experience in support environment
• Computer literate
• Prior work experience in a call center/ BPO will be advantageous
• Willing to work in Lapulapu City, Cebu, Philippines ]
• Willing to work on a shifting schedule

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