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Customer Service Executive(Mandarin/Cantonese/Viet/Korean/Japanese/Thai/Filipino)

Posted 5 months ago
531 Visits
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Experience Graduate
Contract types Fixed-term contract, Permanent contract
Working time Full time
Language(s) spoken Cantonese (Fluent), Mandarin (Fluent), Indonesian (Fluent), Japanese (Fluent), Korean (Fluent), Tagalog (Fluent), Vietnamese (Fluent)
Salary range RM2,200

General Purpose :
• Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Job descriptions :
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle product and service inquiries.
• Keep records of customer interactions and transactions.
• Record details of inquiries, comments, and complaints.
• Record details of action taken.
• Provide feedback on the efficiency of the customer service process.

Experience in Customer Service, Technical Support, Email or Chat Support, Proof Reading or Document Writing
-Fresh graduate are encourage to apply.
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
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Tele Temps Asia Pacific Sdn Bhd

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