- Ensure smooth branch daily operation and administration flows
- Prepare daily, weekly, and month-end reports required by the management
- Formulates recommendations and provides feedback to management regarding operational policies and procedures.
- Supervises, and motivates branch staff in an effort to maintain optimal staff performance.
- Prepare monthly branch expenses budget for managements strategic planning
- Ensure strict and systematic control over daily inventory movement and balance
- Manage and allocate branch funds for daily operaton usage
- Resolve customer problems whenever necessary
- Organize and plan travelling staff schedules to achieve better customer servicing and satisfaction.
- Ensure confidential information is handled and kept in a professional manner
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