IT Help Desk Technical Support

Posted 7 months ago
193 Visits
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What I am looking for
Working time Full time, Part time
Salary range 200,000 Yen
Experience Junior

Handles first-level support and assist in resolving process exceptions that arise during normal day-to-day process activities.
Handle daily monitoring, administration and maintenance
Handle incidents and service request within the agreed service levels
Assist in tracking and identifying problem that requires increased focus to meet committed Service Levels
Handles other administrative tasks

Monitoring incident and service tickets.
Installation and configuration software application and hardware devices
Isolating network problem, application problem, and other hardware devices.
Bachelor of Science in Computer Science
Language(s) spoken

English (Advanced)

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Christian Jay Bautista
Christian Jay Bautista

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