Service Delivery Manager, General Manager, Operations/Technical Services Manager. Detail-oriented with a proven ability to lead multifunctional teams while supervising, managing team Technical Support centers including SaaS deployment team. Experience in Business Analysis, project management, processes and systems implementation. Creates highly motivated team-oriented atmospheres via empowerment, communication and mentoring. Demonstrated aptitude for developing and implementing strategies that support long term and short term business goals and financial objectives.
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