Updated 2 years ago

Find, in this article, an overview of the Polish telecommunications market and some tips to help you get connected.

Nowadays, telecommunications are an essential part of everyday life. So when moving to Poland, you will probably want to obtain a phone line and an Internet connection to stay in touch with your friends and family. This should be quite easy as the country has a developed telecommunications system thanks to the presence of several service providers. But in all cases, take your time to inquire on their services and relating rates beforehand.

Land line

The telephony market hosts several competitive service providers. Some of these offer combined packages including a land line, Internet and cable TV. Note that the network covers all of the country while providing high quality communication services.

To subscribe, contact your preferred service provider's customer care department or visit the nearest branch to your place. In general, the following documents will be required:

  • your identity card or passport
  • proof of address
  • your RIB.

Technicians will then make necessary checks and installations at your place within a reasonable delay. Your land line will be activate within two weeks.

Mobile phone

To subscribe for a mobile phone line, you can choose between the prepaid and postpaid formula. In the case of the postpaid line, you will have to sign a minimum of one year contract with the service provider. Therefore, you will not be eligible to a postpaid line contract if you are in Poland with a temporary resident permit whose duration does not match with that of the contract. Prepaid cards, for their part, do not require subscription and do not involve any minimum duration.

You can thus choose from the following mobile service providers: T-Mobile, Orange Polska, Play, Plus, etc. Calls made within the same service provider's network are cheaper, and even free of charge in some cases. On the other hand, calls made from one service provider to another are more expensive. In general, rates vary from one service provider to another.


Internet service providers offer quite attractive packages to their subscribers. Some of these include cable TV. To subscribe, you will have to sign a minimum of one year contract with the service provider. Monthly fees generally range between 50 and 100 new zloty. Note, however, that these vary from one service provider to another and depending on the region.

Subscription formalities are quite simple, just like in the case of the land line. You simply have to visit the nearest branch of your favorite service provider with your identity documents and proof of address. The application form is to be filled on the spot. A team of technicians will then assess your request and proceed with the installation within 15 days following application.

 Good to know:

Some Polish cities host free Wi-fi hotspots where you can easily connect to the Internet. You will also find many Internet cafes across the country. Connection rates generally amount to 3 new zloty per hour.

 Useful links:

T-Mobile www.t-mobile.pl
Orange Polska www.orange.pl
Play nowy.play.pl
Plus www.plus.pl
Dostawcy Internetu – Compare Internet rates www.dostawcy-internetu.pl

We do our best to provide accurate and up to date information. However, if you have noticed any inaccuracies in this article, please let us know in the comments section below.