Phones and Internet in Italy


Nowadays, a house is not complete without telephone and internet access. Here are some guidelines to help you get connected.

If you have settled in Italy, you will certainly wish to keep in touch with your friends and relatives abroad. You will also need an internet connection for your researches and other work. It is quite easy to access to telecommunication services in Italy. Most regions have a good network coverage. Service providers also offer various packages containing numerous benefits at attractive prices.

The first thing you have to choose if you would prefer a land line or a mobile phone, or both.

Land line

You must have a tax code, as well as a valid identity card or passport, to be able to obtain a land line in Italy. In fact, resident permit holders are eligible to be connected to a land line. You are required to call or visit any branch of the Italian national telephone company, that is Telecom Italia, to inquire on related formalities.

Note that you can purchase prepaid card at oil stations, shops, airports and newspaper stands, etc. Prices vary. You can also make international calls at interesting rates during promotional seasons, as well as on Sundays and during days between 10 pm and 8 am the next morning. Moreover, local calls are cheaper for Telecom Italia subscribers on public holidays, on Fridays as from 6.30 pm and as from 1 pm on Saturdays till Monday morning.

You can also use pay phones pending the land line installation at your place. You can find these in most streets. Most pay phones require 10, 20, 50 cents and 1 or 2 euros.

 Good to know:

Once you are connected to the land line network, you will also receive a phone directory and the Yellow Pages, as well as some brochures of theaters, hospitals, etc.

Mobile phones

If you are traveling to Italy for a few days only, you are more likely to activate the international roaming option on your mobile phone. But if you plan to stay longer, you will have to buy an Italian sim card in any telephone operator's branch or mobile phone shop. To do so, you will have to produce your identity card and proof of address. You are also advised to inquire if your mobile phone will comply with the Italian telecommunication network. Otherwise, you will have to unlock it.

Prepaid cards can be purchased at oil stations, newspaper stands, shops, supermarkets, etc. Communication fees generally vary according to the different service providers.

 Good to know:

The use of mobile phones is banned in some public places. Make sure to identify related signs before taking out your phone in the street.


You will not be eligible to obtaining an internet connection unless you have a tax number and an Italian identity card. But you can opt for alternatives such as the mobile internet modem which allows you to connect to the internet anywhere in the country. The modem, which looks like a USB key, costs around 70 euros. It is rechargeable via internet prepaid cards.

Otherwise, you can also access to the web in an internet cafe. Nevertheless, you will have to produce a valid identity card. You will then obtain an identification number, in accordance with the Italian Anti-Terrorism Act which will be required each time you visit an internet cafe.s

 Useful links:

Telecom Italia
Telecom Italia Mobile
Vodafone Italia
Wind Italia
Tre Italia
Coop Voce
Uno Mobile
Poste Mobile

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