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Phones and Internet in Denmark

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If you plan to stay in Denmark for a while, you’ll need to get connected. This article will give you some tips on how to get set up with a phone and internet in Denmark.

Service options

Subscription Service

There are quite a few different subscription options. Some people pay for internet, TV, landline, and mobile phone as a package deal through one provider. But separate subscriptions for each service might suit you better, especially if your employer pays for your mobile service or internet. The number of people in your family using phones will be a factor, and you’ll also have to decide if you even want a landline (fastnet) or not.

Some telecommunications providers require a minimum contract of six months, but no-contract options are becoming more common. Compare some prices and service terms to figure out what kind of deal is best for you. See the links at the end of this article for a list of places to start—a few companies provide information in English.

To get any sort of subscription service you will need to have a CPR number and an address in Denmark. Read the ‘Healthcare in Denmark’ for how to get your CPR number.

Prepaid Service

If you are only in Denmark short term or need phone service in the period before you get your CPR number, you can get prepaid service without a CPR number. Prepaid cards are usually more expensive in the long run, but they can be useful in certain circumstances. You can buy SIM cards and prepaid cards at places like convenience stores or phone shops. Lebara is a popular company for prepaid packages, and their website has an English option.

Paying your bill

You can pay your bill at the telephone company’s office or at the bank or post office. But the easiest way to pay is by automatic payment. This means you need a bank account and an agreement with Betalingsservice, the automatic payment service. Some companies will not give you a contract unless you are signed up with Betalingsservice.

Mobile coverage

The mobile coverage in Denmark is excellent, with four networks for 2G, 3G, and 4G. Every now and then you might run into a spot with a bad connection, but there are no large areas of service black-outs.

Media license (Medielicens)

If you have a TV or a computer, tablet, or smartphone with internet access, you have to pay for a media license. The current (2017) price is 2,492 DKK per year. This fee helps pay for the public radio and TV channels, among other things.

The radio only’ license was eliminated in 2013, and now only the medielicens exists. If you are the rare person who owns a radio but NOT a TV or internet-capable device, you escape paying the media fee.

 Useful links:

TDC (Danish)
Stofa (Danish)
Telenor (Danish)
Telia (Danish)
3 (Danish)
Kviknet (English)
Oister (some English)
Bredbåndsmatch.dk (internet comparison English)
Billigmobilabonnement.com (phone comparison Danish)

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Denmark offers expats a high quality of life. However, this comes at a cost, and accommodation will be more expensive in Denmark's city centres.
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Compared to Odense, Aalborg is a medium-sized city in the Jutland region. Accommodation for expats can be competitive due to the large student population.

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