Phones and Internet in Denmark


Find, in this article, an overview of the Danish telecommunications market and some tips to help you subscribe to a land line, Internet and obtain a mobile phone.

When moving to Denmark, telecommunications will definitely be part of your everyday life. Formerly monopolized by Tele-Denmark Communications (TDC), the Danish telecommunications market has greatly evolved over the years. Nowadays, fierce competition has grown among several service providers which offers rather attractive packages besides land line and mobile phone subscriptions.

Indeed, independent service providers such as Telia, Stofia and Tele2 now share the market along with TDC. Each of these offers particularly attractive packages to subscribers. These often include combined bundles including land lines, Internet access and cable TV.

Moreover, all service providers provided coverage throughout the country, even in remote areas. Note that Denmark is one of the countries with the highest land line and mobile phone subscriptions worldwide.

Land line

Before applying for a land line for your home or office, feel free to visit the different service providers so as to inquire on their services and facilities offered. Indeed, these generally differ from one service provider to another.

To subscribe, you are required to produce your identity documents such as a valid passport or identity card, a passport-size photo, as well as your CPR number (formalities are explained further in this article).

You may also subscribe to a land line remotely, requesting installation to be made either a week or a month before you move into your new home. You just have to contact the service provider well in advance.

Settling bills

There are three ways to settle your phone bills in Denmark. You can of course settle it at the agency's counter. You may also pay your bills at bank counters or at the post office. However, additional fees of DKK 10 to DKK 15 apply.

On the other hand, Danish banks have set up the PBS Betailingsservice which is an automatic payment system.

Mobile phones

The mobile telephony market is also shared by several competitive service providers. Lebara, One Mobile, Telenor and 3 are the most popular ones along with the land line service providers.

You can choose between two types of subscription: the prepaid card and the mobile line which provides different types of packages so as to boost competition.

Prepaid sim cards can be purchased in shops, some supermarkets and gas stations. Note that you are required to provide your CPR number as well as proof of address.

The mobile line, for its part, involves a six months contract. You are also required to provide your identity documents, proof of address and your CPR number.


TDC and Tele2 are the main Internet service providers in Denmark. As mentioned above, these provided various packages, some of which include land lines, Internet and cable TV as well. To find the best offer, take the time to inquire with the different service providers on the spot.

Obtaining your CPR

Application for the CPR has to be made at the Danish civil status office, that is the Citizen's Services at the nearest municipality to your place of residence. The CPR is an essential identification number which will be required during several administrative procedures.

To apply for your CPR, you have to produce:

  • your identity documents
  • your resident permit
  • your marriage certificate or a certified copy
  • your children's birth certificate (if any)
  • your divorce certificate (if it applies)
  • your spouse's death certificate (if it applies).

In case these documents are neither in Danish, nor in Norwegian, Swedish, English or German, you will have to provide a certified translation.

 Useful links:

TDC (in Danish)
One Mobile (in Danish)
Telenor (in Danish)
Telia (in Danish)
3 (in Danish)

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